Faqs By Subscription Questions


How do i subscribe to products?

Select your product and quantity.

Select the click the Subscribe & Save button.

In the dropdown choose your frequency.

Click "Manage My Subscription" to complete activation.

Continue shopping and/or proceed to your cart to check out as usual.

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What are the benefits of having a Subscription?

You can save money; the more you buy the more you save.

You can receive 0%-20% off every order.

Automatic shipment according to your frequency timeline.

You will receive free shipping.

Peace of mind. Once you do your initial sign-up you do not have to do anything else.

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Do I receive free shipping?

Yes!

All Subscriptions packages have free shipping.

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Can I make changes to my Subscription?

Yes!

“Login” the upper right hand corner.
Click “My Subscriptions”.

Always check the "Last day to make a change in your order".

Proceed to make your changes.

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Can I cancel a subscription anytime?

Yes!

 You may cancel at anytime and you can re-subscribe at any time.

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How do I cancel my subscription?

You may cancel a product subscription anytime up until the day before your next shipment is scheduled to go out.
“Login” the upper right hand corner.
Click “My Subscriptions”.
Select “Delete” next to desired item.
Click "Confirm" to remove the item.

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Can I pause or delay an item in my subscription?

Yes!
“Login” the upper right hand corner.
Click “My Subscriptions”.
Click "Your next renew" and select the new date as to when you would like to receive your next shipment.

You may do this as many times as you want.

Be mindful of the deadline of making any changes to you subscription; check the "Last day to make a change in your order".

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How do I change the frequency of my subscription?

“Login” the upper right hand corner.
Click “My Subscriptions”.
Click the frequency drop down box and make your change.

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How do I change the ship date of a subscription?

“Login” the upper right hand corner.
Click “My Subscriptions”.
Click "Your next renew" and select your new date.

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Can I change the quantity of a subscription item?

Yes!
“Login” the upper right hand corner.
Click “My Subscriptions”.
Click the "Unit" box to make your change.
Select number of items you would like.

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Is there an annual fee?

No, there is no annual fee.

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Can I use PayPal for my subscriptions?

No, you will need to pay with a credit card for the initial order. The card will be kept on file for your recurring subscriptions.

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